FAQs

With more than a decade of vehicle relocation services, Car Transport Australia has established one of the widest vehicle transport networks in the country. We also have the right technology infrastructure, one of the largest fleets of vehicle careers, and depots and terminals in all the major cities and towns to give you a comprehensive vehicle movement.

Additionally, everyone at Car Transport Australia is committed to delivering next-level service experience to our customers. Our processes are optimised to give you seamless and competitive services based on your expectations.

We have the expertise to transport any types of personal and commercial vehicles and guarantee you high-quality service experience. Our a decade of expertise in the industry is unmatched, and it allows us to offer a diverse range of services.

Our customers choose us to transport their cars, 4WDs, trucks, trailers, motorcycles, boats, motorhomes, jet skis, vans, caravans, and more. Whether you want to move your private vehicle or an entire fleet of your business, we can be your choice to get consistent quality service.

Do you want custom service or have specific questions on your vehicle transport? Contact us today for assistance and guidance.

We extend the service to non-moving and non-registered vehicles as well. However, if your vehicle is immobile, we will request you to arrange to lift it to our carrier. On the other hand, if you have a non-registered vehicle, we will thoroughly document it with a detailed description.

This procedure is completed to identify your vehicle at the destination depot and ensure the complete safety of it during transit.

You can keep your household goods in the trailer and get them delivered to your new address along with the vehicle. However, if you have personal belongings such as tools, boxes, and bags, it may incur additional charges. You can contact us to get details about charges and the procedures.

We recommend all our customers to not leave their ornaments, items with heritage value, and other expensive articles in their vehicles. This can avoid any possible issues of things being damaged/lost during the transport though it is highly unlikely.

We take every effort to deliver the vehicles of our customers on time. Our streamlined procedures and extensive network across the country help us to give quick delivery services. When we collect the trailer from you, we will give you an estimated delivery time after considering various factors that can affect/influence the movement of our vehicle carriers.

Once we collected your vehicle, our priority is to deliver it to you within the given delivery time, regardless of you choose local or interstate caravan transport. We deliver the vehicles of our customers within the estimated time as we always give a realistic time frame. Beyond our best efforts, unforeseen issues can happen, but our designated tracking system and 24-hour emergency contact will help you get up to date with your shipment.

We bring the expertise of more than a decade of high-quality vehicle transport, including trucks, vans, and motorhomes. We have a team of vehicle transport consultants, drivers, vehicle carrier operators, and other supporting staff to ensure safe, quick movement of your vehicle to the destination city.

All our processes are optimised, and this allows us to offer our services at highly competitive rates. Our network across the country and a large fleet of vehicle carriers ensure you with prompt service. We are fully accommodative to the needs of our customers, regardless of you an individual owner or a business. We focus on creating a long-term relationship built on values with all our customers.

We allow our customers to leave their goods in their vehicle to move them along with the truck/van. However, if you want to move your personal belongings, we have set fees for the service. You can contact us to get details of fees and other information.

We request all our customers to not leave their costly articles, ornaments, and items with heritage value. Though highly unlikely, we want to avoid any situation that we both end up with embarrassing moments.

We have nearly a decade of expertise in transporting various types of vehicles, from motorcycles to trucks and boats. We transport vehicles that are immobile and unregistered as well. However, if your vehicle is non-rollable, you need to organise it to be lifted into our vehicle carrier.

If your vehicle is unregistered, we will inspect it and make thorough documentation for identification purpose. One the other hand, we record the numbers if the registration plates are there on the vehicle.

The transit time varies according to the destination and the size of your boat. If you want to move your boat from the eastern coast to the western coast, the transport may take a bit longer considering the distance. Similarly, if you have an extra-large boat, we may use only specific vehicles and particular routes to move the vessel.

At Car Transport Australia, we have customised routes to minimise the transit time in order to give you fast service. Also, our processes and procedures are streamlined to deliver your boat as quick as possible. Contact us today to discuss your boat transport needs and get the accurate delivery date based on your preferred pickup date and other transport preferences.

We are one of the leading vehicle transporter services in Australia with excellent network across the country. Our fleet of vehicle transport carriers also helps us to give quick services than most other vehicle transport services. Additionally, we have streamlined procedures and plans to transport vehicles by choosing customised routes.

Once we receive your boat for transport, our primary goal is to deliver it at your new address within the delivery estimate. With more than a decade of expertise and the best use of technology, we give a realistic timeframe for the movement considering various factors and deliver the vehicle within that time. Though highly unlikely, unforeseen issues in the transport may pose challenges for us to give a completely seamless service.

In such cases, we will update you the status and arrange the delivery of your boat at the earliest. You can also contact our 24-hour emergency support to get guidance and assistance.

All our services are licensed and insured to ensure the best protection for the vehicles we transport and give peace of mind to our customers. Our quote prices also include full coverage for your vehicle during transportation. After getting your boat delivered, you can check the vessel for damage and email us the details if any.

We will help you to fix the issues of your boat promptly. You can contact us to learn more about the terms and conditions of the coverage, including the exclusions.

You can move your household goods by leaving them in your car. But when it comes to personal items, we have set specific fees for moving them. You can contact us to learn more about the rate of moving personal items and specific instructions on transporting goods.

Pack your goods and personal products in boxes or suitcases for hassle-free transport. Though we transport personal items, we request our customers not to leave their ornaments, things with heritage value, and other costly goods for moving.

Certainly, we give full coverage for your car when it is transported through our network. Our quote price includes damage coverage for your vehicle during transit. If you notice any damage with your vehicle after delivery, you can email us with the details. We will get the issues fixed promptly and ensure that you have professional service experience.

You can contact us to learn more about the damage coverage, including the exclusions and terms and conditions. The coverage applies to all our services, including truck, 4WD, and boat transport.

We transport various types of vehicles, including modified cars. No matter your car has non-standard ground clearance, bull bars, roof racks, tow bars, or any other modification, our car carriers can ensure safe transport of it to the destination.

Contact us with the dimensions and modification details of your car and get a FREE quote for the transport.

At Car Transport Australia, we consider various factors, including destination, season, service customisation options, the dimensions of your vehicle, and more, to give you a FREE quote for your car transport. Our quotes are valid for seven days from the date of issue.

If you exceed the timeframe, you can contact us again. We will happily recalculate the price and give you an updated quote based on the changed conditions.

When we collect cars from our customers, we provide them with an accurate delivery estimate after considering various factors that can influence or affect the movement of their vehicles. We consider average transit time, weather elements, traffic across various cities, and more. We also have optimised processes that ensure continuous movement of our car carriers.

Our centralised monitoring and control and coordination between various teams also play an important role in the smooth movement of vehicles in our network. All these ensure on-time delivery of the vehicles of our customers in almost every case. Though highly unlikely, unforeseen issues may interrupt the movement of our vehicle carriers that create a challenge for us to deliver on time.

In such cases, we will give you timely update and try to deliver your car at the earliest. You can also contact our 24-hour support for assistance and guidance.

We allow our customers to leave their general goods in the vehicle that is being transported through us. When it comes to personal belongings, we have set standard fees for transport. You can contact us to learn about the fees and the procedures.

While moving your goods, pack them properly in boxes or suitcases to make the move hassle-free. Though we transport personal things, we request our customers not to move their costly items, including ornaments and expensive articles.

All our services are fully insured to give you peace of mind and ensure a comprehensive service experience. The quote for the car transport also includes the full coverage for your vehicle. If you notice any damage to your vehicle after delivered, email us the details of it. We will work with you and fix the issues of your car promptly.

You can contact us to learn more about the coverage, including the exclusions, provisions, and terms and conditions.

There is no set standard time for transit for cars, and it changes based on individual cases. A number of factors decide the transit time of a vehicle: the destination, the type of vehicle carrier, season, and more. If you choose single-car hauliers – a smart option for local car transport – you will get your vehicle delivered quicker. Similarly, seasons can affect the movement of our carriers, and that will get reflected in the transit time.

While receiving your vehicle, we will provide you with the estimated delivery time based on the destination, type of carrier, and other factors that influence the movement of our carriers. Contact us today and let us know your car moving needs. Our vehicle transport consultants will give you the expected transit time for your car.

We allow our customers to use their vehicle to move their goods to the new address. However, when it comes to personal items, we have set specific fees for moving them using the transporting vehicles. You can contact our car transport consultants to learn more about the service, the fees, and other rules and regulations.

We ask all our customers to pack their goods in boxes or suitcases properly to make the transport hassle-free. Though you can move your personal things, we recommend not to transport your ornaments, products with heritage value, and other costly items. Though highly unlikely, we want to ensure no loss or damage to your costly products in the transit, at any cost.

We transport all types of cars, including immovable, modified, and non-registered. Whether your car has roof racks, bull bars, tow bars, or any other modification, our range of car carriers can ensure the safest movement of your vehicle. This applies to ground clearance as well, and you can get a quote reflecting all these modifications included.

Contact our car transport consultants to let us know your requirements and specifications and modification details of your vehicle.

Certainly, all our services are insurance covered, and the quote also includes the damage cover. If you notice any damage after the car is delivered, you can email us with the details of it. We will promptly fix the issues of your car.

You can contact us to learn about insurance coverage, including the exclusions, regulations, and conditions.

Certainly, you can move your household goods or other products in your car to the new address. However, we have set specific fees for moving personal items using vehicles moved in our network. You can contact us to learn more about our policy, the rules, and the fees.

We ask our customers to pack their items in boxes or suitcases for safer, hassle-free transport. Though we transport personal items, we request the customers not to move their costly items using their vehicle that is being moved via our network. This can avoid any chances of things being lost or damaged during transit thought it is highly unlikely.

Of course, we cover all sorts of damage that occur to your vehicle in our network. Our quote price also includes the price of a full damage cover for your vehicle. If you notice any damage to your vehicle after it is delivered, you can email us the details. We will fix them promptly and ensure that you get professional, superior-quality service.

Contact us to learn more about our damage cover, including the exclusions, regulations, and conditions.

We transport modified cars and immovable and non-registered vehicles. Whether your car has high or low ground clearance, roof racks, tow bar, bull bars, or any other modification, we can move it without any issues. Please note that we move trucks, motorcycles, and most vehicle types, including boat transport.

We request you to contact us with the modification details and dimensions of your car. You may get an updated quote based on the modifications of your car.

At Car Transport Australia, we provide the delivery estimate after considering various factors, including traffic, routes, weather forecast, and more. More than a decade of seamless service and the use of technology allows us to accurately estimate the transit time of our carriers in all cases. Therefore, when we receive vehicles from our customers, we give them expected delivery dates as well.

Once we received your car, it is our obligation to deliver it your new address within the estimated date. And everyone at Car Transport Australia works to deliver you the car on-time. Though highly unlikely, unforeseen issues may delay the movement of our car carriers. In such cases, we will update you about our action plan immediately and try to deliver your vehicle at the earliest. You can also contact our 24-hour emergency support for assistance.

At Car Transport Australia, we allow our customers to leave their goods in the vehicle and get them transported to the new location. However, if you want to transport your personal belongings, we have set specific fees for the service. You can contact us to let us know the things you want to move along with your vehicle and get the fees details and other specific instructions.

You should properly pack your goods in boxes or suitcases before putting them into your vehicle. We suggest all our customers not to transport your costly things, such as ornaments, goods with heritage value, and more. Transportation of costly products in your vehicle often demands additional procedures and processes to ensure safe transport. And it can put pressure on our processes and slow down our service.

Our quotes include full coverage for your car while moving through our network. If you notice any damage on your car after it is delivered, you can call or email us with the details. We will get the damage fixed promptly.

Feel free to contact us to learn more about the insurance coverage, including terms and conditions, exclusions, and limitations.

The transit time for each car varies based on a number of factors. The destination and the type of carrier vehicle you choose can greatly decide on the delivery estimate. If you want to move your vehicle within Western Australia, you will get an early delivery estimate. On the other hand, if you choose car transport to Brisbane, Sydney, or other cities on the eastern coast, it will take longer than most other routes.

Similarly, if you choose single-car hauliers, you will get a quicker service. In contrast, our multilevel carriers usually take longer as they transport multiple vehicles together and have more processes and procedures. When collecting the car, we will provide you with a realistic delivery estimate after considering various factors.

Talk to our vehicle transport consultants and let us know your car movement needs. We will provide the transit time based on your destination and type of carrier you choose.

You can leave your goods inside the vehicle and make them transported hassle-free. However, we have set fees for moving personal products. Contact us to get the rates for moving personal products along with your vehicle. It is important that you pack the goods in suitcases or cartons for safe transport.

We recommend all our customers to not transport their costly articles, ornaments, or anything with heritage value using the vehicle. Though highly unlikely, we want to avoid chances of costly things being lost/damaged during the transit.

We transport various types of cars, including modified cars. No matter your car has bull bars, roof racks, tow bars, lowered platform, or any other modification, we can move your car to the destination. We request you to contact our car transport consultants and let us know the details of the modifications of your car; we will help you from there.

At Car Transport Australia, we put our best efforts to give a comprehensive and seamless service to our customers. And we know the delivery times are an important part of it. A decade of experience in the industry, streamlined procedures, and the use of technology allow us to consider various aspects that can delay the transport and give a more accurate delivery estimate.

Once we collect your car for transport, delivering the vehicle on time is our biggest priority. Though we take all measures to deliver your car on time, at times, unforeseen issues may test our efforts to give you a seamless service. In such situations, we will connect with you and update the status of the shipping. You can also contact our 24-hour emergency support for assistance and guidance.

You may leave various things in the car during transportation and get them delivered to the new address along with your vehicle. However, if you want to transport your personal items, it incurs additional fees. You can contact us to learn more about the fees and other important information.

We recommend all our customers not to leave expensive articles like ornaments and things with an antique value in their vehicles. This is to avoid any issues of goods loss or getting damaged during transit by any means, though highly unlikely.

From car transfer to boat transport, we accept the following payment options to help the customers to choose our services easily:

• Direct deposit
• PayPal – additional 3 per cent surcharge is applicable for all payments
• Credit card – additional 2 per cent surcharge for Visa and MasterCard payments

There is no surcharge for direct deposits. You can make direct deposits with our depots.